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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DonNiqua Misher

July 19, 2024

5  out of  5 rating by DonNiqua Misher
"Jacques Grenier is truly exceptional. He has shown remarkable patience over the past four months. I was eager to secure life insurance, but I was unsure of where to begin or how to proceed. Jacques displayed great patience and expertise. I am grateful for his assistance during a time when I truly needed it."
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Devin Croteau

July 18, 2024

5  out of  5 rating by Devin Croteau
"Outstanding customer service, I had the great pleasure to work with Edgar. He was responsive, articulate and best of all he helped me acquire the right coverage for an affordable rate. Would highly recommend."
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Frank Jolls

July 17, 2024

5  out of  5 rating by Frank Jolls
"Edgar was prompt and very helpful. I would highly recommend him for any of my needs."
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Steve Manning

July 10, 2024

3  out of  5 rating by Steve Manning
"Who is writing these reviews. All I get is a dial tone when I call. They have not responded to my emails for weeks. I will revert to calling the state office in Austin. I don’t understand how this office can be this incompetent."
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Angel Delgado

June 25, 2024

5  out of  5 rating by Angel Delgado
"Breanna was super easy to communicate with and helped me understand everything in detail as far as what my terms are and what is covered under my policy and all the “big words”. Definitely feel like I made the right choice choosing her and this team!!"
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Mo Nikole

June 21, 2024

5  out of  5 rating by Mo Nikole
"The team here is AMAZING! I have worked with Breanna for years and she is always extremely responsive and helpful with all my requests. She is thorough and professional. Whenever I have an issue, she is always there to solve! Jacques is wonderful as well. I called the office on a whim and he provided helpful insights to a general question I had regarding my policy. He took the time to explain and was patient with me. I enjoy working with this team very much!"
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Deanna Karlson

June 20, 2024

5  out of  5 rating by Deanna Karlson
"Breanna is always available and helpful for anything I ever need! Thank you Chris and office!"
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Shalaun Porter

June 20, 2024

5  out of  5 rating by Shalaun Porter
"I have had the most amazing time between getting my quote to securing my policy. It has been great, Jacq has made sure im happy with my policy gone above and beyond to make sure my needs are met!!"
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nicci guzman

June 19, 2024

5  out of  5 rating by nicci guzman
"This team was very attentive to my requests. The team was able to reduce my auto insurance premiums substantially, and I was able to switch over easily. Edgar was my representative, he did a fantastic job, thank you!"
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Lily Jia

June 19, 2024

5  out of  5 rating by Lily Jia
"Jacques Grenier was extremely helpful in connecting me to the best auto insurance plan. I truly appreciated his help!"
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Brandon Hutchins

June 14, 2024

5  out of  5 rating by Brandon Hutchins
"I recently moved from Chicago to Houston and needed renters insurance. I had the pleasure of working with Jacques Grenier from State Farm, and I cannot recommend him highly enough! From the very first conversation, he was incredibly easy to talk to and made the whole process seamless. Jacques Grenier is friendly, down-to-earth, and truly cares about his clients. He patiently answered all my questions and made sure I understood every detail of my policy. His professionalism and personal touch made the entire experience stress-free, which was a huge relief during my big move. If you're looking for someone who will go above and beyond to help you, Jacques is your guy. I highly recommend him to anyone in need of insurance. Thank you, Jacques Grenier, for making my move to Houston a breeze!"
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Blair Turner

June 12, 2024

5  out of  5 rating by Blair Turner
"Loved working with Jacques Grenier. Extremely helpful and made the process super smooth and stress free. Highly recommend!"
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Sean Drummond

June 7, 2024

5  out of  5 rating by Sean Drummond
"Edgar Gomez was extremely helpful in connecting me to the best auto insurance plan that fit my needs. He did a thorough job of explaining all of the options and potential bundles that existed so that I was well informed to make the best decision. I appreciated how affable and patient he was throughout our whole conversation!"
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June 6, 2024

5  out of  5 rating by Lota
"Amazing working with Edgar, did a phenomenal Job with my requirement, I am happy to do business again. Would highly recommend."
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Lynne Wynn

June 5, 2024

5  out of  5 rating by Lynne Wynn
"I’m new to Houston and needed car insurance for a new vehicle. With one phone call, Jacques Grenier helped me with everything I needed for auto, home, and all my insurance needs. He was fast, efficient, friendly, and knowledgeable. He anticipated all my questions. Moving is difficult at best, but Jacques made the insurance part pleasant, easy, and complete."
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Mary Osorio

June 4, 2024

5  out of  5 rating by Mary Osorio
"Amazing and very helpful service with Edgar Gomez! He helped me with my application and made sure it was a smooth and easy process!"
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Grant Canning

May 31, 2024

5  out of  5 rating by Grant Canning
"Jacques Grenier, THAT is who you need to call in Chris’ office. He always has me and my family at the top of mind. Jacques recently saved us a bit on our monthly due to the new ADT / StateFarm partnership. Something so small, but extremely thoughtful. Have no doubt when considering Jacques and Chris to work with."
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Bryan Simeroth

May 31, 2024

5  out of  5 rating by Bryan Simeroth
"Setting up life insurance for me and my wife was hassle free with the assistance of State Farm agent Jacques Grenier. If you are in the market for life insurance he is your man."
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Jan L Kath

May 30, 2024

5  out of  5 rating by Jan L Kath
"Jacques provided pleasant, professional service. His quotes were quick and explained in detail. I am happy to be back with State Farm and Jacques as the agent!"
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Lyle O'Leary

May 29, 2024

5  out of  5 rating by Lyle O'Leary
"I worked with Breanna Bothner to see if she could save me some money on my escalating auto & homeowners policies. In the end, she was not able to save us anything but she was an absolute delight to work with - very professional, very polite, spoke very clearly (important for us old guys) and I would recommend her to anyone wanting to do business with State Farm - she will take good care of you! Five Star for sure!"
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Emma DiFiore

May 25, 2024

5  out of  5 rating by Emma DiFiore
"Moving from FL to TX, I had the best experience with my agent Jacques! He worked with me and my situation timely and diligently to ensure I had the best coverage."
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Diane Castanon

April 14, 2024

5  out of  5 rating by Diane Castanon
"I am grateful for Edgar not giving up trying to contact me!!! A wonderful Christian young man who is extremely filled with wisdom, knowledge, understanding and honesty regarding my home and car insurance. He was always respectful and provided me with accurate information."
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Selena Bedolla

March 26, 2024

5  out of  5 rating by Selena Bedolla
"Friendly and caring staff, been with state farm 10 years"
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Mar Mar T

March 26, 2024

5  out of  5 rating by Mar Mar T
"Very nice stuff"
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René A Quintanar

March 11, 2024

5  out of  5 rating by René A Quintanar
"I recently had the pleasure of working with Edgar Gomez to secure a renters insurance policy, and I couldn’t be happier with the experience. From the moment I reached out for a quote, Edgar’s professionalism and expertise were evident. Not only did he provide me with prompt and personalized attention, but he also went above and beyond to ensure that I received the best coverage at an unbeatable price. What truly sets Edgar apart is his commitment to his clients. He took the time to thoroughly explain all the available options, patiently answering every question I had along the way. Edgar’s attention to detail and dedication to finding the perfect policy for my needs truly impressed me. If you’re in need of insurance solutions and exceptional customer service, look no further than Edgar Gomez. I wholeheartedly recommend him to anyone seeking a stress-free insurance experience with the best prices around. Thank you, Edgar, for your outstanding service!"